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12 - Factor Agents 11. triggered everywhere, interacting with users on their usual platforms

2025-07-23 27

If you're waiting humanlayer presentation, then now is the time. If you are practicing Element 6 - Start/Suspend/Resume via a simple API cap (a poem) Element 7 - Connecting humans through tool calls, then you are ready to integrate this element.

12 - Factor Agents 11. Triggered everywhere, interacting with users on their usual platforms - 1

Allow users to trigger intelligences from slack, email, SMS, or any other channel they want. Allow intelligences to respond through the same channels.

Advantage:

  • Engage with users on their usual platforms: This helps you build AI apps that feel like real people, or at least digital coworkers.
  • External Circular Intelligence:: Allow intelligences to be triggered by non-humans, such as events, timed tasks (crons), service interruptions, or any other situation. They may work for 5, 20 or 90 minutes, but when a critical point is reached, they can contact a human for help, feedback or approval!
  • High-risk instruments: If you can quickly get multiple humans involved, you can give intelligences access to higher-risk operations, such as sending external e-mail, updating production data, and so on. Maintaining clear standards allows you to have a clear understanding of those Implementing bigger and better missions of intelligences have auditability and confidence

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