chatless.ai is an AI chat assistant platform based on OpenAI technology, focused on helping organizations quickly create intelligent chat assistants. It is suitable for e-commerce, SaaS or other businesses that require customer support or internal collaboration. Users don't need programming skills and can set up a chat assistant in just a few minutes, embed it in a website or use it for internal communication. The platform uses the GPT-3.5 Turbo model to provide efficient conversational capabilities and plans to support GPT-4 in the future. all data is stored in the European Union, complying with data privacy requirements. chatless.ai offers a 7-day free trial for users to test its features.
Function List
- Quickly create chat assistants: No programming required, setup in minutes.
- Website Embedding: Support for embedding chat assistants into websites in the form of chat bubbles or iframes.
- Internal collaboration support: Up to 200 internal users (e.g. employees) can be invited to use the chat assistant.
- Automated Customer Support: Handle up to 70% customer inquiries and reduce manual support stress.
- Multi-language support: Multi-language support, adapted for global users.
- data privacy: All data is stored in the European Union in compliance with strict privacy regulations.
- Free Trial: A 7-day free trial is available with no upfront fees.
Using Help
How to get started
- Register for an account
interviewshttps://www.chatless.ai/Click the "Create account" button on the homepage. Fill in basic information such as email address and password to complete the registration. After registration, the system will guide the user to the setting page. - Creating Chat Assistants
Once logged in, go to the dashboard and click "Create Assistant". Users can customize the name, language and reply style (e.g. formal or friendly) of the assistant. The system will automatically generate a basic assistant based on the GPT-3.5 Turbo model without additional configuration of model parameters. If needed, upload relevant documents or enter answers to frequently asked questions to enhance the knowledge base of the assistant. - Embedded website
- Chat Bubble Mode: In the dashboard, find the "Embed on Website" option. The platform generates a piece of JavaScript code that is copied and pasted into the website's HTML file (usually placed in the
<body>(inside the tab). Once saved, a chat bubble will appear in the bottom right corner of the website, which the user can click on to interact with the assistant. - Iframe mode: If you wish to embed the helper as part of the content of a web page, select the iframe option, copy the code provided, and paste it into the specified location on the website. iframe mode is suitable for displaying the helper as part of a page, such as an FAQ area.
- Style Adjustment: In the dashboard, users can adjust the color, font, and size of the chat window to match the website branding style.
- Chat Bubble Mode: In the dashboard, find the "Embed on Website" option. The platform generates a piece of JavaScript code that is copied and pasted into the website's HTML file (usually placed in the
- Internal collaboration settings
For internal communication, go to the Invite Users page and enter your coworkers' email addresses to invite up to 200 users. Each user can be assigned specific permissions, such as viewing only chats or editing assistant settings. Internal User Loginhttps://www.chatless.ai/The assistant can be used on the portal page of the website without being embedded in the website. - Testing and Optimization
During the 7-day free trial period, users can view the assistant's performance, such as how many queries were handled, user satisfaction, etc., through the analytics feature in the dashboard. Based on the analytics, adjust the assistant's knowledge base or response logic. For example, add more FAQs or optimize the wording of responses. - Featured Function Operation
- Automated Customer Support: The assistant can automatically answer frequently asked questions, such as product prices, return policies, etc. Users need to upload a FAQ document in the settings or manually enter questions and answers. The assistant generates natural language responses based on the inputs with an accuracy rate of up to 70%.
- Multi-language support: Select the target language (e.g. English, Spanish, etc.) when creating the assistant. The assistant will automatically adapt to the language entered by the user, suitable for multinational business.
- Data Privacy Protection: The platform explicitly states that the data is stored in the EU and is GDPR compliant. Users don't need to configure additional privacy settings, and the system encrypts and stores all chats by default.
- Frequently Asked Questions
If you encounter problems, such as inaccurate responses from the assistant, you can check the knowledge base in the dashboard to see if it is complete. The platform supports real-time updating of the knowledge base, and it is recommended that user feedback be checked weekly to optimize the assistant's performance.
caveat
- Make sure the website code is embedded correctly, otherwise the chat assistant may not be displayed.
- Internal users are required to log in using an invitation link to avoid sharing accounts directly.
- At the end of the free trial, you will need to choose a paid plan to continue using the program, the exact price can be found in the
https://x.ai/grokView.
application scenario
- E-commerce customer support
Embed a chat assistant in your e-commerce website to automatically answer customer questions about product specifications, logistics or returns, reducing the workload of your customer service team. - SaaS platform user guidance
SaaS companies can embed assistants into their platforms to guide new users through registration, setup, or feature usage to enhance the user experience. - Internal knowledge sharing
Organizations use assistants internally to share answers to frequently asked questions, such as IT support or HR policy inquiries, reducing employee consultation time. - Global Market Expansion
Multi-language support helps companies communicate with customers in different countries, suitable for cross-border e-commerce or international service industries.
QA
- Does chatless.ai require programming skills?
Not required. The platform offers a no-code solution that users can set up and embed through the dashboard. - How to ensure data security?
All data is stored in the EU, compliant with GDPR privacy regulations, and chat logs are kept encrypted. - What features are included in the free trial?
The 7-day free trial includes all features such as creating assistants, embedding sites and inviting internal users. - How many users can be supported?
Currently supports up to 200 internal users, with possible expansion in the future. - Can assistants handle complex problems?
Based on GPT-3.5 Turbo, the assistant can handle most of the common problems, but complex problems may require manual intervention or optimization of the knowledge base.
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