Tone of voice modulation in business communication
Inappropriate tone in workplace emails can create serious communication barriers.Engram's coping strategy consists of three levels:
- Formality testing: The system recognizes inappropriate phrases (e.g., "Hey boss" → "Dear Mr. Smith") and specializes the rewriting of vague requests ("maybe you can" → "we would appreciate it if you could"). → "we would appreciate it if you could").
- Emotional color analysis: automatically downplays offensive expressions ("You didn't" → "It appears the message wasn't received") and enhances positive words ("problem" → "opportunity for improvement") ) and enhances positive words ("problem" → "opportunity for improvement")
- Structural optimization: Extend thin statements with "longer" rewriting patterns ("Send me the file." → "Kindly forward the document at your earliest convenience.")
Hands-on advice:
1. Drafting of the main points of the message in the mother tongue first
2. Conversion to English using the "official" translation style
3. Select "Formal" to rewrite the style adjustment details.
4. Final grammar check to confirm that the density of polite phrases ("Please", "Could you", etc.) is up to standard.
The data shows that emails processed through this process gained a response rate increase of 271 TP3T.
This answer comes from the articleEngram: an AI tool to optimize writing for non-native English speakersThe
May not be reproduced without permission:AI productivity tools " How to optimize for a decent tone when writing workplace emails?
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