The adoption of THEO's Unified Knowledge Base program allows for the establishment of collaborative benchmarks:
- Centralized knowledge base buildingThe strategy department takes the lead in integrating sales funnel data, product whitepapers, and customer service tactics to form a comprehensive database, which is then processed by THEO to generate a standardized document. Note that it contains the description of customer scenarios for each business line (e.g., "Sales Scenario A: Response Strategies when Customers Compare Prices").
- Cross-platform synchronization mechanism: Share .txt files to the enterprise knowledge management system, requiring all teams to use the same version in tools such as ChatGPT/Claude. Set up a mandatory update reminder on the 1st of every month, which triggers an email notification when THEO detects a change in the profile.
- Validation CheckpointsRegularly test the consistency of AI output across departments (e.g., ask for "core product benefits" at the same time), and retraining is required when the deviation exceeds 15%. It is recommended to set up AI response templates in 3 key departments: marketing, sales and customer service.
Implementation data shows that the method can improve cross-departmental communication efficiency by 401 TP3T and customer information delivery accuracy by 651 TP3T.
This answer comes from the articleTHEO: A core tool for transforming business information into an AI intelligent assistantThe
May not be reproduced without permission:AI productivity tools " How do you remove the barriers to collaboration that arise from inconsistent information when using AI tools across multiple departments?
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