AI customer service optimization solution for e-commerce scenarios
Deep Chat can significantly enhance the interaction experience in e-commerce scenarios through several features:
- multimodal interaction: Open
speechToTextcap (a poem)textToSpeechAttribute support for voice quizzes - Documents processing: By
cameraProblems with attributes allowing users to take photos and upload products - Structured Presentation: Enable
markdownFunctions clearly display formatted content such as promotional information - Interface customization: Utilization
messageStylesAdjust bubble color to match brand VI
Implementation steps::
- Embedded in the product detail page
<deep-chat>assemblies - configure
groupedMessagesRealization of categorized display of consultation questions - Docking order query API response
"我的订单在哪？"taxonomic issues - pass (a bill or inspection etc)
introductionPanelPredefined quick access to frequently asked questions
advanced skill: CooperationwebModelRunning the TinyLlama model locally handles the base consulting and reduces the frequency of cloud API calls, while using thedynamicPanelPush promotional pop-ups.
This answer comes from the articleDeep Chat: an AI chat component for quick website integrationThe
May not be reproduced without permission:AI productivity tools " How to improve the interactive experience of AI customer service for e-commerce websites?
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