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How to implement an AI-based real-time voice dialog system in customer service scenarios?

2025-09-10 1.6 K

Voice Interaction Implementation

Build a solution in three steps with VoiceChatInterface:

  • Real-time audio stream processing: Integration of WebRTC technology for low-latency voice transmission
  • duplex communicationSupport translation while speaking, response delay ≤ 800ms
  • Multi-Platform Adaptation: web/mobile both embeddable with Gradio

development process

  1. Install voice dependencies: pip install 'ai-gradio[openai] sounddevice'
  2. Create instance: voice_chat = VoiceChatInterface(provider='openai', model='gpt-4-turbo')
  3. Docking hardware: inputs="microphone" automatically calls the system recording device.

Optimization direction

1) Add voice_type parameter to differentiate between customer/user voiceprints
2) Integrate realTime transcription to display dialog text.
3) Use the temperature parameter to control the response style (formal/familiar)

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