Professional solutions for industry applications
Yuxi-Know is designed with enterprise-level application requirements in mind, and is particularly suitable for knowledge-intensive enterprises to build internal knowledge management systems. Enterprises can upload all kinds of internal documents (e.g., technical specifications, operation manuals, FAQs, etc.) to the system, and employees can quickly obtain accurate answers through natural language queries, significantly reducing the time cost of information retrieval and training. The system keeps all answers traceable and will display the information source document or graph node.
In the field of intelligent customer service, Yuxi-Know provides a complete solution. On the one hand, it can maintain structured information such as product specifications and after-sales service policies through the knowledge graph, and on the other hand, it uploads unstructured information such as customer service records and technical documents. When a customer inquires about 'product warranty policy' or 'how to use a certain function', the system can quickly give an authoritative answer and can query real-time information such as order status through the tool call interface.
The system also demonstrates its value in academic research support scenarios, where researchers can build a knowledge map of their specialized fields, together with a library of dissertations and literature, to quickly access subject knowledge and the latest research progress. For example, a chemistry researcher can query the intermolecular reaction relationship, and at the same time get the abstracts of related research papers.
This answer comes from the articleYuxi-Know: A Knowledge Graph-based Intelligent Q&A PlatformThe
