You can follow the following step-by-step process to troubleshoot when conversion fails:
- Basic inspection: Make sure the file is not corrupted, the format is in the supported list, and the size does not exceed the 10MB limit.
- log analysis: Log in to the Cloudflare console to view the worker logs, common errors include: "Unsupported file type", "Payload too large", "AI quota exceeded", "API quota exhausted", "Unsupported file type", "Payload too large", "AI quota exceeded", "AI quota exceeded", "AI quota exceeded". Payload too large", "AI quota exceeded".
- Special formatting: For Office documents, it is recommended to save as a newer version of the format (e.g. .docx to .doc) in the native software first.
- Environmental validation: Try converting the same file with the Demo service to confirm if it is an environment configuration issue
If the issue persists, submit a GitHub Issue with: a sample file (with header information if privacy is an issue), a full error log, and a screenshot of the browser's Console output. The development team usually responds to issue feedback within 48 hours.
This answer comes from the articleFree Conversion of Multiple Files to Markdown Format Based on Workers AIThe
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