The Idlefish auto-reply system provides three kinds of intelligent reply mechanisms: the keyword matching method allows sellers to preset keywords and corresponding replies; commodity-specific replies are able to customize content based on specific commodities; and AI intelligent replies based on the OpenAI API can generate dynamic responses based on the context. The system sets up a strict prioritization logic: product-specific keyword replies have the highest priority, followed by global generic keyword replies, and finally AI-generated smart replies. Sellers can batch import keywords and responses via Excel templates for quick configuration.
This answer comes from the articleIdlefish autoresponder system: Idlefish intelligent customer service and commodity automatic shipping toolsThe
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