The steps to configure AI Smart Reply are as follows:
- Enter a validOpenAI API Key
- Selection of AI models (supporting GPT-3.5, GPT-4 and Tongyi Thousand Questions, etc.)
- Customize prompt word templates and adjust response styles
- Setting up trigger conditions (can be used as a complementary response to keyword matching)
- Configurable dynamic variables such as usernames and other personalization elements
The system processes messages by priority:Product-specific keywords＞Global general keywords＞AI intelligent reply. With AI replies enabled, the system will automatically generate more natural replies based on the context of the conversation, greatly enhancing the buyer experience.
This answer comes from the articleIdlefish autoresponder system: Idlefish intelligent customer service and commodity automatic shipping toolsThe
May not be reproduced without permission:AI productivity tools " How do I need to configure the system's AI Smart Reply feature?
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