AI Magicx'sMultilingual Chatbot + Voice SystemProvide complete solutions:
- 7×24 hour response: Pre-populated product FAQs in chatbot (supports Chinese/English/Spanish languages), automatically handles 80% general inquiries
- bi-directional voice conversionNon-text consultation can be transcribed in real time through the speech-to-text tool, and text replies can be text-to-speech to generate multi-language voice replies.
- Optimization of speech: Utilize the "Multi-Language Customer Service Phrases" template in the ad template library to ensure professional compliance of the responses.
- Efficiency Monitoring: The system automatically records high-frequency issues and regularly outputs Customer Service Optimization Reports through the article generator.
A cross-border e-commerce company used to achieve customer service response speed increase of 300%.
This answer comes from the articleAI Magicx: AI Tools for Quickly Generating Articles, Images and Brand DesignsThe
May not be reproduced without permission:AI productivity tools " Eliminate Slow Response to Multilingual Customer Service in Your Organization
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