The platform has a built-in professional-grade data analysis dashboard, tracking 12 core metrics such as conversation conversion rate, customer satisfaction, session length, etc. The data granularity is broken down to individual funnel nodes to identify high churn sessions. The data granularity is broken down to individual funnel nodes to identify high churn sessions; the time dimension supports comparisons by hour/day/week; and it can also correlate the effect of advertising through UTM parameters. Clinic user cases show that the module helped reduce the appointment failure rate from 32% to 8%, while the optimized conversation flow reduces the cost of each qualified lead acquisition by 60%. data can be exported to CSV or synchronized to BI tools via Zapier.
This answer comes from the articleWhappy: the AI assistant that automatically screens leads on WhatsAppThe
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