When experiencing voice failure problems, it is recommended to follow thefour-tier diagnostic methodStep-by-step ranking:
1. Network layer inspection
- Confirm that the host can accessDeepgram API(api.deepgram.com)
- test (machinery etc)Livekit ServicesConnectivity (telnet to port)
- Turn off the firewall for temporary testing:
sudo ufw disable
2. Credential validation
- probe
.envDocumentation:- Is LIVEKIT_API_KEY/Secret valid?
- Whether DEEPGRAM_API_KEY is out of date or not
- Confirm that usage is not over the limit in the Livekit Cloud console
3. Service status confirmation
- (of a computer) run
docker psEnsure that the Qdrant container is working - View the Oliva log:
make logsObserve the error code - Testing Deepgram speech recognition alone:
curl -X POST https://api.deepgram.com/v1/listen
4. Hardware troubleshooting
- Check system microphone permission settings
- Try using
audacityand other tools to record tests - Changing browsers or devices for cross validation
If you are still unable to resolve the issue, we recommend checking GitHub Issues or submitting logs to the community for discussion.
This answer comes from the articleOliva: a voice-controlled multi-intelligence product search assistantThe
May not be reproduced without permission:AI productivity tools " What should I do to troubleshoot when I experience no voice response when using Oliva?
