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Realize efficient interaction tracking between sales team and customers

2025-08-19 122

Via Storydoc'sReal-time data analytics + CRM integrationDual systems can create a complete interactive closed loop:

  • Behavioral tracking: Record 20+ metrics such as viewer dwell time per page, number of clicks on key content, video viewing completion rate, etc.
  • Smart Alerts: Set up trigger rules (e.g. 'when a customer repeatedly views the pricing page') to automatically send follow up alerts via email/Slack
  • CRM synchronization: With Salesforce/HubSpot integration, interaction data is automatically associated with customer profiles, and sales can view historical contact heat maps
  • Personality Optimization: Adjust the focus of the presentation according to the data feedback, for example, if you find that the technical department customers pay more attention to the product parameter page, you can strengthen the content of this part.

Actual cases show that this solution can improve sales follow-up efficiency by 40% and customer meeting conversion rate by 25%.

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