Algorithmic framework for dialog quality analysis
Cluely's speech analytics module is based on Transfer Learning technology and uses a hybrid BERT+Wav2Vec2 model that simultaneously evaluates text content (55 dimensions) and speech features (12 parameters). Radar charts are generated after each call, highlighting key metrics such as: conversation integrity, price defense strength, and demand mining depth.
- Instant Feedback: When 3 consecutive passive responses are detected, the interface will flash the "Lead Conversation" prompt.
- Training system: Built-in 300+ sales scenarios scripts, can simulate different personality types of customer response
- Effectiveness verification: new salesmen adopt this function, the first month of order cycle shortened by an average of 14 days
This feature has become a standard sales training component for organizations such as AT&T.
This answer comes from the articleCluely: the AI tool that delivers meetings and sales assistance in real timeThe
May not be reproduced without permission:AI productivity tools " Real-time sales training capabilities make Cluely a mobile coaching platform
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