MaxKB (Max Knowledge Base) is an open source knowledge base Q&A system based on Large Language Model (LLM) and RAG (Retrieval Augmented Generation) technology. It can directly transform documents or online content into a structured knowledge base, and provide accurate Q&A services through intelligent retrieval and generation technology.
The system is used in three main scenarios:
- Intelligent Customer ServiceAutomatically parses product documentation and FAQ libraries to provide accurate responses 24/7
- Intra-company knowledge base: Integration of rules and regulations, technical documentation and other information to support employee self-service querying
- Academic Research and Education: Constructing a body of knowledge in specialized fields to assist knowledge retrieval in research and teaching
Compared with traditional knowledge base systems, MaxKB's core advantage is the adoption of RAG technology, which effectively reduces the "illusion" problem of large models through document vectorization and semantic retrieval, and makes the generated answers more accurate and credible.
This answer comes from the articleMaxKB: Out-of-the-box AI Knowledge Base Q&A System for Smart Customer Service and In-house Knowledge BaseThe
