Frigade is an intelligent product support platform designed for modern software companies with the main goal of improving user experience and product adoption through artificial intelligence technology. It provides personalized guidance to users in real-time, automatically learns software features, and directly completes certain actions on their behalf.
Frigade's core features include:
- Real-time user guidance: Provide step-by-step instructions based on user behavior.
- Automated Learning Products: AI automatically analyzes product interfaces and features, eliminating the need for manual configuration
- perform an operation on behalf of the user: Directly help the user to accomplish simple tasks in the interface
- Adaptive product updates: Guidance content automatically adjusts with product updates
- Data Analysis and Optimization: Analyze user behavior data to optimize product experience
- Seamless integration of support tools: Connect with support tools such as Zendesk, Intercom, etc.
With these features, Frigade can significantly reduce user learning costs and increase adoption of product features while reducing the workload of the support team.
This answer comes from the articleFrigade: a tool for intelligent guidance and user support for software productsThe
May not be reproduced without permission:AI productivity tools " What is Frigade and what are its main functions?
