Seko has established a complete user support ecosystem: the platform interface has a built-in interactive guide tutorial, which demonstrates step-by-step the operation of core functions such as character generation and scene setting. The technical team provides an email response service (business@sensetime.com) from 9:00-18:00 on weekdays, and builds a knowledge base for typical problems such as character inconsistency and rendering delays. The system is designed with progressive complexity, so novices can get started quickly with templates, while advanced users can customize character parameters in depth. The platform regularly updates the action library and scene materials, and recently added a special template for live banding and a virtual anchor image component. Usage data shows that 90% users can master the basic creation process in 30 minutes, and the professional team can complete commercial-grade short video production in one hour.
This answer comes from the articleSeko: an authoring tool for quickly generating AI video clips of consistent charactersThe
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