RunLLM是由加州大学伯克利分校AI研究团队开发的智能支持平台，其核心定位是服务技术团队的技术支持需求。该平台通过整合知识图谱和定制化大语言模型(LLM)技术，能够有效处理复杂的技术查询。其企业级特性体现在三方面：首先支持多平台部署，包括Slack、Zendesk和网站嵌入等；其次具备持续学习机制，可通过用户反馈优化知识库；最后采用专业的数据连接器设计，可深度集成各类技术文档和数据源。典型案例显示，Arize公司通过部署RunLLM减少了50%的问题解决时间。
This answer comes from the articleRunLLM: Creating an enterprise-grade AI technical support assistantThe
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