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How to use the AI agent feature of Reflex LLM Examples to solve the problem of inefficient automated customer service response in your organization?

2025-09-10 1.7 K

Solution Overview

Reflex LLM Examples provides AI agent functionality that seamlessly interfaces with an organization's customer service system to achieve improved response efficiency in three steps:

  • Deployment preparation: First clone the projectgit clone https://github.com/reflex-dev/reflex-llm-examples.gitAfter installing the Python dependencies, focus on modifying theai_agent.pyhit the nail on the headconfig.yamlfile
  • Configuration of capacities: Set the following key parameters in the configuration file:
    • Selection of dialog scenarios (pre-sales/post-sales/complaints)
    • Knowledge base path to enterprise product documentation
    • Response speed threshold set to ≤3 seconds
  • integrated solution: Two types of docking are provided:
    1. Integration with existing enterprise systems via REST APIs
    2. Use the project's built-in WebSocket real-time interface

It is especially recommended to work with the Retrieval Augmentation Generation (RAG) feature, which uses the Customer Service FAQ document as a retrieval source and can improve the answer accuracy by more than 40%.

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