Four steps to complete automated omnichannel marketing
Operation Path: Management Background → Marketing Module → New Activity
- Crowd SelectionAccurate filtering of target groups based on AI-generated customer labels (e.g. "3 times browsing without purchase", "VIP customer"), supporting the selection of multiple channel users.
- Content design: Edit multi-language message templates with insertion of dynamic variables (e.g. $ Customer Name $), support for graphics, coupons and interactive games (e.g. Lucky Spins)
- timed trigger: Set the time to send (e.g. 10am on member's birthday), or trigger based on behavior (e.g. automatically send discount code 2 hours after abandonment of purchase)
- Effectiveness Tracking: Check the open rate and conversion rate of each channel in the data panel. A beauty brand realized a click-through rate increase of 500% by pushing coupons through LINE.
Note: The first time you use it, you need to complete the API authorization of each platform in "Channel Settings", and it is recommended to carry out a small-scale test first.
This answer comes from the articleOmnichat: The AI tool that integrates multi-platform chat to boost sales and serviceThe
May not be reproduced without permission:AI productivity tools " How to configure cross-platform automated campaigns with Omnichat?
English 
简体中文 
日本語 
Deutsch 
Português do Brasil