Privacy-Preserving Smart Body Collaboration System
Utilizing the 'big and small brain' architecture of ArkAgentOS:
- local processing layer(Brainlets): intelligences deployed on client servers process sensitive data (e.g., order number/contact information) and output only desensitized feature codes
- Cloud Collaboration Layer(Brain): After receiving the feature code, the 'Service Analysis Intelligence Body' compares the historical case database, and the 'Dialogue Generation Intelligence Body' adapts to the customer's VIP level.
- execution monitoringReal-time tracking of the status of each intelligent body through the workflow visualization panel, automatically triggering manual review in case of anomalies.
An e-commerce platform implementation case: under the premise of maintaining PCI DSS compliance, the customer service response speed is increased by 4 times, and the accuracy of personalized recommendations is increased by 58%.
This answer comes from the articleAutoArk: A Multi-Intelligence AI Platform that Collaborates on Complex TasksThe
May not be reproduced without permission:AI productivity tools " How do you achieve a balance of automation and personalization in your organization's customer service processes?
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