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How to enable rapid integration of AI Q&A capabilities in third-party business systems?

2025-09-10 2.0 K

Seamless implementation of MaxKB

For system integration needs, MaxKB offers three access methods:

  1. API Docking Program
    through the RESTful interface:
    • Question and answer interface (/v1/chat)
    • Knowledge management interface (/v1/knowledge)
    • Support for JWT authentication

    Average response time <300ms.

  2. iframe embedding program
    Obtained from system settings:
    • Customizable embedded code
    • Support for CSS style overrides
    • Adaptive window size

    Suitable for CRM/OA and other Web systems.

  3. Webhook linkage program
    Configure event triggers:
    • Automated generation of response proposals for new work orders
    • Knowledge Change Notification Callback
    • Multi-system state synchronization

Implementation Note:
1. Test environments are recommended to use Docker-compose deployment isolation version
2. Production environments need to configure Nginx reverse proxy and HTTPS encryption
3. Knowledge base caching can be enabled during peak periods to improve performance

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