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How can I quickly implement the integration of my organization's internal knowledge base with the Base Chat chatbot?

2025-09-05 1.7 K

A Step-by-Step Guide to Implementing Base Chat Integration with a Knowledge Base

The key to achieving rapid integration of your organization's knowledge base with Base Chat is to complete the interface through Ragie Connect:

  • Step 1: Environmental preparation
    Ensure that you have deployed a PostgreSQL database and created a database instance named basechat
  • Step 2: Project Configuration
    After cloning the GitHub repository, modify the DATABASE_URL parameter in the .env file to set the correct database connection information
  • Step 3: Ragie Connect Configuration
    Configure the API endpoint on the organization's knowledge base side and add the corresponding connection parameters in Base Chat's configuration file
  • Step 4: Authentication Settings
    Configure Google OAuth authentication information, including GOOGLE_CLIENT_ID and GOOGLE_CLIENT_SECRET
  • Step 5: Data migration
    Execute the npm run db:migrate command to create the necessary database table structures

Solutions to common problems during integration:
- Check the firewall settings if the connection fails, make sure 5432 (PostgreSQL) and the corresponding API port are open.
- For authentication issues try clearing the browser cache or checking the callback URL configuration
- Database issues suggest verifying connectivity via psql command line tool

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