System solutions for compatibility issues
While Norton Neo supports most Chrome extensions, the following steps can be taken when encountering compatibility issues:
- Official Extension Center:Prefer Norton Certified Extensions (official website provides compatibility list)
- Compatibility Mode:Right-click on the extension icon → "Troubleshooting" → Enable compatibility mode (this requires a browser restart)
- Alternatives:
1. Use Neo's built-in features instead (e.g. native adblock instead of uBlock)
2. Finding Web App alternatives (e.g., replacing the design plug-in with a web version of Canva) - Developer Support:Submit the specific extension name and problem phenomenon through the official feedback channel, usually within 1-2 weeks will receive a solution!
Note: Sensitive extensions involving payment/password management are recommended to use native solutions to avoid potential security risks in compatibility mode.
This answer comes from the articleNorton Neo: The Smart and Secure AI BrowserThe
May not be reproduced without permission:AI productivity tools " How to overcome browser extension compatibility issues?
