Background
Many organizations face the challenge of creating and maintaining help documentation, which often requires a significant investment of manpower and time. Traditional documentation processes are not only inefficient, but also difficult to keep up-to-date, resulting in users receiving information that may be outdated.
Core Solutions
Brainfish AI offers the following solutions:
- Automatic generation of knowledge base: The system continuously observes how users navigate the product and automatically generates help documents based on actual user behavior and changes in product features.
- Intelligent Content Maintenance: No manual intervention is required, and document content is automatically updated as products are updated and usage patterns change.
- Instant Deployment: Just embed a few lines of code in the product and start using it, dramatically shortening the traditional document creation process.
Implementation steps
- Integrate Brainfish code snippets into your product or website!
- Allow AI systems to autonomously learn product features and user interaction patterns
- Configure necessary external integrations (e.g. Hubspot, Stripe, etc.)
- Enable automatic document generation
- Monitor system performance by analyzing dashboards
Effectiveness enhancement
Using this method can be:
- Reduce documentation and maintenance time by more than 90%
- Ensure help content is always up-to-date
- Provide accurate help information according to the user's actual needs
This answer comes from the articleBrainfish: Self-generated Help Documentation for Online Customer ServiceThe
May not be reproduced without permission:AI productivity tools " How do you solve the problem of organizations spending a lot of time on creating and maintaining help content?
