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How to avoid disputes over the terms of a sales quotation

2025-08-28 1.2 K

Offer Design Strategies to Prevent Transaction Disputes

Ambiguous quotation terms often lead to subsequent disputes. qwilr offers the following precautions:

  • Article Highlighting: Special marking of key terms such as payment cycle, default liability, etc. with Highlight Block
  • version control: Each change generates a new time-stamped version and the customer always sees the latest confirmed version.
  • Read confirmation: Enable the "Require Viewing" feature to force the customer to slide to the bottom of the document in order to sign it.
  • Attachment management: Attach a PDF of the full Terms of Service via File Block as a legal document.

Risk Warning: It is recommended to insert a separate "Terms Acknowledgement" checkbox before the Signature Block, requiring the customer to actively check the box to confirm understanding of the terms and conditions, which can be used as electronic evidence in case of legal disputes.

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