Pond adopts a dual-version strategy of free + commercial: the free version includes basic message management features (priority messaging, auto-tagging, dormant/timed messaging), while the commercial version focuses on enterprise-level needs, with key value-added services including: 1) customizable AI reply templates to fit specific business scenarios; 2) exclusive onboarding support services; and 3) custom messaging channel integration. Business users are required to book a consultation through the cal.com platform. This version is particularly suitable for large organizations that need to unify the management of team communication or deeply integrate business systems.
This answer comes from the articlePond: macOS tool for efficiently managing WhatsApp messages with AI-generated repliesThe
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