Multi-dimensional collaborative support network
The platform has built a three-dimensional support structure to ensure the efficiency of task completion: the base layer is the intelligent guidance system (containing 200+ guidance videos and interactive tutorials), the middle layer is the 7×24-hour AI customer service (response time <3 minutes), and the top layer is the expert community forum (with 12,000 daily users). The specially established quality feedback mechanism includes three stages of review: automatic calibration (checking formatting specifications), peer review (randomly assigned 3 senior users to check), and final manual review. The dispute resolution program uses blockchain technology to deposit task records and ensure arbitration transparency. Data shows that the user task pass rate of adopting community support is increased by 37%, and the average completion time is shortened by 28%. A typical case is an urgent project of a machine learning group to complete the annotation of 100,000 medical texts in 3 days through community collaboration.
- Community knowledge base contains 50,000+ solutions
- The quality evaluation system contains 12 dimensional indicators
- Expert response time <15 minutes (paid consultation channel)
This answer comes from the articleOutlier: a task publishing platform for participating in AI model trainingThe
