Omnichat's Sales Conversion Rate Improvement Mechanisms
Omnichat significantly improves sales conversion rates for organizations through three core features:
- Omni-channel integration: Unified management of customer inquiries on 6 platforms such as WhatsApp, LINE, etc. to avoid missing orders and reduce customer churn by 20% on average
- AI intelligent shopping guideBased on NLP technology to achieve second response, when customers ask "Is this in stock?", AI not only replies to the inventory status, but also recommends similar products, which has been tested to increase the conversion opportunity by 3.5 times!
- OMO SeamlessWhen an online customer shows an intention to buy (e.g., repeatedly checking a certain product), the system automatically pushes the information of the nearest store and assigns exclusive sales, which has helped a clothing brand to realize a 7-fold increase in its offline conversion rate.
The platform also provides a real-time conversion monitoring dashboard, which allows companies to accurately track the conversion data of each channel and each salesperson, making it easy to optimize marketing strategies.
This answer comes from the articleOmnichat: The AI tool that integrates multi-platform chat to boost sales and serviceThe
May not be reproduced without permission:AI productivity tools " How can Omnichat help organizations increase sales conversions?
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