Neeto: an efficiency tool for scheduling, form creation and customer support

Neeto is a collection of efficiency tools focused on providing simple, affordable solutions for small businesses and individuals. Its core products include scheduling, form creation, live chat, knowledge base management, and time tracking, and are designed to provide an easy-to-use alternative to expensive software. neeto is designed to be "out-of-the-box" so that users can get started quickly with no complicated setup. The platform emphasizes usability and user experience through low pricing and community feedback-driven product improvements, and Neeto's tools are mobile-enabled, making it easy for users to manage tasks on the go. All products feature intuitive operation and seamless integration for teams and individuals who need efficient workflows.

Function List

• NeetoCal: For scheduling, with support for automatic time adjustments, meeting reminders and branding customization.
• NeetoForm: Create and manage online forms and support multi-channel notifications (e.g. email, SMS).
• NeetoChat: Provides live chat functionality with support for automated responses and brand style customization.
• NeetoKB: Build and manage a knowledge base for easy customer self-service.
• NeetoDesk: Customer support and work order management tools to improve team response efficiency.
• NeetoInvoice: For time tracking and invoice generation to simplify financial management.
• NeetoSite: A no-code website builder to quickly create professional websites.
• NeetoQuiz: Create interactive online quizzes suitable for educational and marketing scenarios.

Using Help

NeetoCal: Scheduling Tool

NeetoCal is a powerful scheduling tool similar to Calendly, but less expensive or even free. Users can quickly set up individual or team availability, generate a shared link, and customers use the link to select the right time to book a meeting without having to email back and forth to confirm.

How to use::

1. Visit the Neeto website (https://neeto.com) and click on "NeetoCal" to go to the product page.
2. Register for an account and sign in with your email or Google account.
3. In the NeetoCal dashboard, click Create Event Type and set the meeting name, duration, and available time slots.
4. Customize branding elements, such as adding a company logo or choosing theme colors.
5. Generate personalized appointment links to share with clients or embed on websites.
6. The customer clicks on the link, selects a time, and the system automatically sends a confirmation email and reminder.

Featured Function Operation::

• Automatic time adjustmentNeetoCal automatically detects participants' time zones to ensure accurate meeting times for global teams. Users can adjust automatically by selecting "Enable time zone detection" when setting up an event.
• cluster meetingFor yoga classes or webinars, set the maximum number of participants and the system will automatically close the booking when the quota is full. Click "Group Meeting" in "Event Type" and enter the number of participants.
• Payment and Cancellation Policy: Users can enable payments in event settings, integrate with payment platforms such as Stripe, and set up a cancellation policy to easily manage refunds.
• Mobile Support: Download NeetoCal's iOS or Android app to view and adjust your schedule on the go.

NeetoForm: Form Creation Tool

NeetoForm helps users to quickly create online forms for customer information collection and data management. Forms support multiple uses such as surveys, registration or feedback collection.

How to use::

1. Select "NeetoForm" on the Neeto website, log in and go to the form creation page.
2. Click on "New Form" and choose a template or design from scratch.
3. Add fields such as text boxes, drop-down menus or multi-select boxes, drag and drop to adjust the layout.
4. Set up a notification method (email, SMS, or WhatsApp) to ensure that you are alerted when you receive a new submission.
5. Post a form, get an embed code or share a link to place on your website or social media.

Featured Function Operation::

• Multi-Channel NotificationIn the form settings, check the "Notification Method" box, select Email, SMS or WhatsApp, and enter the relevant account information to enable it.
• data management: Submitted form data is stored in the dashboard and can be viewed, exported or analyzed by clicking on the "Data" tab.
• Brand Customization: In the Appearance settings, adjust form colors, fonts, or add a logo to match the style of your website.

NeetoChat: real-time chat tool

NeetoChat is a real-time chat tool that helps businesses communicate instantly with their website visitors. It supports automated responses and mobile management to improve customer support efficiency.

How to use::

1. Log in to your Neeto account and go to the "NeetoChat" page.
2. To install the chat plugin: copy the provided code and embed it in the website HTML.
3. Customize the appearance of the chat window, adjust colors, fonts or add a welcome message.
4. Set up automation rules, such as triggering greetings or collecting visitor information.
5. Download the NeetoChat mobile app and reply to customer messages anytime.

Featured Function Operation::

• Automation rules: In "Rules" settings, add trigger conditions (e.g. visitor stays for 30 seconds) to set auto-reply content.
• Pre-chat and post-chat issuesEnable pre-chat form in "Settings" to collect visitor's name and questions, and enable post-chat feedback to understand customer satisfaction.
• Integration of NeetoKB: Connecting to NeetoKB allows customers to access knowledge base articles through a chat window, reducing repetitive questions.

NeetoKB: Knowledge Base Management

NeetoKB helps organizations create self-service knowledge bases and reduce the stress of customer support. Users can quickly add articles and organize FAQs.

How to use::

1. Select "NeetoKB" on the Neeto website and go to the Knowledge Base Management page.
2. Click "New Article", enter title and content, support rich text editor.
3. Categorize articles and set up tags for easy customer search.
4. Embed links to the knowledge base on your website or NeetoChat for customer self-service.

Featured Function Operation::

• Search Optimization: Add keyword tags to articles and customers find answers quickly through the search box.
• Mobile Management: Keep your knowledge base up to date with the Neeto mobile app.

Other tools

• NeetoDesk: For work order management, log in to create work order categories, assign them to team members, and track processing progress.
• NeetoInvoice: Record hours worked, generate professional invoices, and set up automatic sending reminders.
• NeetoSite: Design your website with a drag-and-drop interface, choose a template and adjust the layout, publish without coding.
• NeetoQuiz: Create quizzes, set questions and grading rules, suitable for educational or marketing campaigns.

application scenario

1. Small Business Customer Support
   NeetoChat and NeetoDesk are suitable for small businesses dealing with customer inquiries. Real-time chat responds quickly to customer questions, and a work order system ensures that complex issues are tracked and resolved.
2. Online education and training
   NeetoCal supports group bookings for yoga classes or webinars, and NeetoQuiz helps create interactive quizzes to enhance the learning experience.
3. Freelance Time Management
   NeetoInvoice and NeetoCal help freelancers manage schedules and bills, automatically generate invoices and remind clients to pay.
4. Web Content Management
   NeetoSite and NeetoKB are suitable for quickly building websites and knowledge bases with a professional appearance and self-service support.

QA

1. Does NeetoCal support free usage?
   Yes, NeetoCal offers free plans that include core features like scheduling and time adjustments. Paid plans offer more advanced features such as payment integration.
2. How does NeetoChat integrate with the website?
   Generate the code snippet in the NeetoChat dashboard, copy it into the website HTML's <body> The chat window can be enabled within the tab.
3. What notification methods does NeetoForm2Go support?
   NeetoForm2Go supports email, SMS and WhatsApp notifications, which can be selected and configured by the user in the settings.
4. How is Neeto's mobile support?
   Neeto offers iOS and Android apps that support mobile management of tools like NeetoCal, NeetoChat and NeetoKB.