The platform provides more than 15 types of ready-to-use AI assistants, mainly covering four categories of business scenarios:
- Technical Support: IT Support Assistant, Software Utilization Guide Assistant
- Office efficiency: Excel formula generator, PPT content optimization assistant
- Customer service category: FAQ Auto-Answer Assistant, Multi-Language Translation Assistant
- Professional analysis category: Sales Data Interpretation Assistant, Legal Terms Analysis Assistant
In the case of the IT Support Assistant, for example, the workflow is divided into three stages:
- Knowledge base building: Import enterprise IT knowledge documents (e.g. VPN setup guide, password reset process)
- interactive training: Train your assistant to understand common problem statements such as "Printer connection failed" with historical work order data.
- intelligent response: When an employee asks "Outlook cannot be logged in", the assistant first provides a standard solution, and if it is not resolved, it automatically creates a work order in ServiceNow.
Statistics show that such assistants can handle about 651 TP3T of routine IT issues, allowing technicians to focus on complex matters.
This answer comes from the articleMeinGPT: GDPR-compliant AI workbench for EU enterprisesThe
May not be reproduced without permission:AI productivity tools " What are the typical business scenarios that MeinGPT's pre-configured AI assistant can address, and how exactly does the IT support assistant work?
