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What is an effective way to solve frequent product inquiries from e-commerce website customers?

2025-08-19 332
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The website embedding feature provided by chatless.ai is an ideal solution to this problem. How to implement: Select 'Embed on Website' in the platform dashboard to get the code snippet; then paste the JavaScript code into the website HTML file's<body>Inside the tab; the website will display chat bubbles after saving. By preconfiguring the assistant with common product questions (specifications, prices, logistics, etc.), an automated response can be realized immediately. At the same time, the platform supports style customization to ensure unity with the brand style, which not only reduces 70% manual customer service pressure, but also maintains a professional brand image.

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