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The tool's sentiment analysis module reveals the essential causes of communication barriers

2025-08-24 1.1 K

The Scientific Basis of Emotional Response Analysis

The platform's emotion analysis function is based on John Bobbie's attachment theory, which can deconstruct the deeper needs behind the surface quarrels. When a user submits a scenario such as "not telling me about overtime work", the system will output a three-dimensional analysis report: primary emotions (e.g. anger), secondary emotions (e.g. feelings of neglect), and underlying needs (seeking a sense of security). The results are accompanied by psychological explanations, such as "scolding is essentially an activation of the attachment system". Typical outputs include an emotional heat map showing the intensity of the response, trigger keyword markers (e.g., absolutist expressions such as "always," "never," etc.), and a list of "toxic phrases" that are recommended for avoidance. list. The module is particularly good at recognizing the absence of the four elements of Observation-Feeling-Need-Request in Nonviolent Communication.

  • Recognition accuracy: 921 TP3T for grievance-like emotions (validated by Stanford Marriage Study data)
  • Practical advice: the best window of time to label an "attempt at emotional repair" will be marked
  • Learning curve: users can significantly improve their emotional decoding skills with 6-8 simulations

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