The commercial version provides three core value-added services: 1) customized AI replies, supporting enterprises to train exclusive reply templates based on industry terminology and brand tone; 2) white-glove onboarding services, including exclusive technical support and customized training; and 3) in-depth channel integration, which can be docked to internal systems such as WeChat of the enterprise and break through the iMessage/WhatsApp restrictions.
Specific differences are reflected in: the free version only provides a generic response draft generation, while the commercial version supports preset "sales talk" "customer service templates" and other scenarios; the free version of the automatic labeling based on the basic classification, the commercial version allows for customized labeling system; the commercial version also exclusively provides API call times statistics and other management functions.
This answer comes from the articlePond: macOS tool for efficiently managing WhatsApp messages with AI-generated repliesThe
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