chatless.ai's intelligent assistant can effectively handle approximately 70% of routine customer inquiries, including product information inquiries, return policy answers, pricing inquiries, and other common questions. This feature greatly reduces the workload of manual customer service, allowing the customer service team to focus on more complex customer requests. The platform recommends that companies regularly improve the assistant's knowledge base, upload FAQ documents or manually add Q&A pairs to continuously optimize the accuracy and service coverage of the automated response.
This answer comes from the articlechatless.ai: Rapidly create AI chat assistants to support customer serviceThe
May not be reproduced without permission:AI productivity tools " chatless.ai supports automated handling of 70% customer service inquiries
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