BotBrain utilizes a military-grade data protection system with specific measures including:
Technical aspects
- encrypted transmission: All data is transmitted via TLS 1.3 encryption to meet bank-grade security standards
- Storage Isolation: Separate encrypted storage of each customer's data, with keys managed by the organization itself
- <strong]Access Control: Fine-grained rights management based on the RBAC model (e.g., restricting certain employees to view only statistical reports)
Management level
- ISO 27001 certified information security management system
- All operation and maintenance personnel sign confidentiality agreement, operation trace audit
- Optional private deployment options (for sensitive industries such as finance/healthcare)
legal protection
- The contract specifies that ownership of the data belongs to the customer
- Provision of tools for complete data deletion (GDPR compliant)
- Optionally, technical solutions that store only data fingerprints and not the full content are available
The platform maintains zero data leakage records to date, with daily automated security scans covering 300+ vulnerability types.
This answer comes from the articleBotBrain: AI chatbot customer service for websitesThe
May not be reproduced without permission:AI productivity tools " How does BotBrain ensure that confidential information uploaded by businesses is not compromised?
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