Ash breaks away from the single interaction model of traditional counseling to achieve a triple adaptive design:
- Voice Personification System: Provides 8 tone options (including neutral voices) with vocal characteristics trained in 2,000 hours of counseling conversations to ensure that intonation, pauses, and response rhythms are consistent with therapeutic communication standards
- Crisis Response Protocol: When an expression of self-injurious tendencies is detected, a three-tier response mechanism is immediately activated (emotional calming → referral to specialized resources → transfer to a manual seat)
- Fragmented Adaptive Design:: Free switching between 3-minute quick-talk mode and 50-minute in-depth conversations, with support for recovery from process interruptions (more than 7 brief exchanges per week for 87% users)
This answer comes from the articleAsh: AI Psychological Support Tool_Provides 24-hour voice and text-based psychological counselingThe
May not be reproduced without permission:AI productivity tools " Ash's Multimodal Interaction Design Significantly Improves User Adherence
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